Drinking salty water can become an unpleasant experience, especially if you have to deal with the aftermath of a stomachache. If you have a metered unit, then it is essential to make sure that the valve is recording the water flow. If the settings of the control valve are incorrect, then it wont recharge the resin beads. The first step to solving the issue is correctly identifying the cause. Your soft water demand may also exceed your systems capacity. Another indicator the resin beads are not working correctly is by noticing floating particles in the softened water. As a result, the calcification problems that occur in pipe fittings, washing, heating and boiling systems within your homes are eliminated. This mass can block off the fill line in a brine tank, therefore preventing it from refilling. Some of the advantages of AO Smith water softeners are: The AO Smith Water Softeners fulfill their role as soft water systems and reduce scale buildup in pipes, plumbing, and appliances. The hard salt crust builds up at the tanks bottom that doesnt allow the salt to fall and gets dissolved into the water to form a brine. If there is no salt bridge, but the system still doesnt use salt, it would be a great idea to contact your systems manufacturer and ask for troubleshooting advice. We never tested for water hardness before and tested today. Backed by our research, here are the . Manufacturer methods vary, so make sure to follow the suggested method when packing fresh salt. To fix the issue, replace the resin beads and flush the entire system to remove any beads blocked into it. Water Softening Systems Disinfection Systems Ultraviolet Sytems Ozone & Dosing Injection Systems Waste Water Treatment System Grey Water Reuse System Magellan Series Pump & Booster sets UV Technology Ion Exchange Technologies Customer Service Technical Support Report a problem Spec Sheets User Manuals Video Certificate Dealer Dealer Entry Lack of expertise leading to wrong programming. Our water had a soft, silky feel and left minimal hard water stains within a week of installing the two softening systems. Page 31 TB-A028-06 - A. O. SMITH - FVIR INTELLI-VENT TROUBLESHOOTING CHART LED STATUS PROBLEM SOLUTION The self diagnostic test has 1 Turn off power to the water heater. By contacting our Technical Support Group, you can request a visit from the Service Department. Ill consider getting water softening for my home. Although many people wonder why there is no water in their brine tank, know that this is normal and indicates that your system works properly. (Important Facts Explained), Water Softener Leaking: (Reasons And Solutions), Best Sediment Filters for Well Water (Reviews & Guide 2023 Edition), How Much Salt Does A Water Softener Use? Water Softener Problems with the Resin Beads, 8. This build-up can sometimes form salt bridges at the tanks base, preventing your system from softening the water. Press SAVE, then press back until youre taken back to the main menu. High quality water heaters and water treatment products | A. O. Smith First Things First Identify the Problem, Tools Required to Fix Water Softener Problems, Water Softener Problems, Causes, and Repair Procedures, 1. Plus the filters and ongoing maintenance costs. Low water pressure is daunting for most homeowners. Water Softener Problems With Water In Brine Tank 2. Without the timer, the machine will never know that it must run its cycle. Unidentified, a salt bridge can eventually break the system. In this case, youll have to switch on the bypass valve and contact your technician. Turn the bypass valve back to the Service position. $426.55 when you choose 5% savings on eligible purchases every day. All Rights Reserved. Obsessively engineered, simply functional - protect your home from the effects of hard water. Triasoft Mini. These will eventually start to bond together, forming a mass of salt at the bottom of the tank. Get GE Water Softener Clips here. Please fill out the form below. A. O. Smith Corporate Headquarters 11270 West Park Place, Suite 170 P. O. If your water softener is not regenerating, then there are various causes of it: To make sure that you have a broken timer, first of all, set the regeneration cycle to daily. Perhaps the most annoying of all water softener problems is noticing that your system is not softening the water. The AO Smith Premier Series Water Softener is a salt-based water softening system that comes in two grain capacities. Measure the resin in the tank to determine how much resin you need. Luckily, most leaks happen due to errors in the installation, so they are quite easy to fix. The second reason is the salt bridging or salt mushing. Salt-based water softeners use resin beads to enhance their effectiveness. If there is a blockage, then you have to remove it. Perhaps not. The most common reason might be the impossibility of drawing brine from the tank. Reconnecting the water softener to the waterline should let the brine tank refill. Improper salt dose setting. Its not worth the headacheor putting your familys health at risk. Monday-Friday: 8:00 am to 10:00 pm EST Err 4: Indicates that the controls have not been set correctly, and one or more settings may be out of the softeners range. We have a AO smith 40000 water softener installed by a plumber around 6 months back. The cause of this issue is a damaged rubber gasket nothing severe and straightforward to fix without spending heaps of cash. Water Softener Causing Low Water Pressure 9. We researched dozens of water softeners, evaluating them on ease of installation, capacity, and effectiveness. Merely replace the valve to solve the issue. Our Technical Support staff is available from Monday to Friday, from 8.00hrs until 17.30hrs. Recommended Reading: How Much Salt Does A Water Softener Use? Did you ever find out why it was not working? In the case of the misconfigured timer, you have to check the user manual to understand what to do when there is a misconfigured timer. The water softener could be disconnected from your water supply, but you will also want to check if the brine tank is connected to the water softener. Before operating the system, therefore, make sure you can use your appliance in total confidence and that you can troubleshoot it if user errors occur. Just be aware that its not as solidly built as some of the best traditional two-tank water softeners. An undeniable benefit of AO Smith water softeners is their cost. Youre best looking for a salt-free water conditioner or electronic descaler if you want to avoid as much maintenance as possible. Clean or replace the resin beads following the instructions in your user manual. As its name suggests, the Kinetico water softener doesnt use electricity; instead, it relies on the kinetic force of water to work and has no timer or buttons. Also, make sure that the drain hose is not in an elevated position. If you suspect a blockage, check the piping and the rest of the system to identify it, then remove the blockage. Check and adjust salt dose setting. Required fields are marked *. Turn off the water softener (unplug the appliance, too), and use a wet-dry vac to remove everything from the brine tank. Check and clean the air valve. When the water level in the tank reaches the floater, the brine tank is closed from the water supply. Water Heater Expansion Sediment build-up: Scaling or sediment clogging in any system part may reduce the water pressure. Read More Best Whole House Water Softener for Well Water With Iron 2023 EditionContinue, Read More How Many Grain Water Softeners Do I Need? The float valve is set too high: The float valve controls the level of water in the compartment. However, the issue can be caused by multiple factors. Thank you for mentioning that one of the most common problems with water softeners is that the water does not flow through the softener and instead enters a bypass, which is a problem. All Rights Reserved. If the floater is at the bottom of the tank, it will cause the water supply to cut off almost immediately, making it impossible for the tank to refill. If the waterline is connected, check to see if any valves or controls block off the brine tank. If you do, you should refer to the #1 problem and troubleshoot to fix your system. Thanks for the info about water softening. A.O. . Tanks. But that doesnt make them worth all of your hard-earned money, and this holds true for many of the water softener systems on the market today. About Us. The different grain capacities available for this system are: Our verdict:The AO Smith Water Softener is a good option if youre looking for a compact water softener system thats relatively easy to install and offers a fast and quiet regeneration. We never tested for water hardness before and tested today. Also, if required, change your broken brine tank float switch. This efficient feature helps you to save water, salt, and energy. Yes. At GoodFor, We ensure our products have the backing of reputable organizations because we believe in backing up our work with science. (Complete Guide). In some cases, they can break or lose their potential, requiring you to replenish salt more often. Check all the settings thoroughly. Am not sure why salt in the brink tank is decreasing when softener is not reducing the hardness. First, the control valve is set incorrectly. So, naturally, those who live in areas with a hard water supply turn to water softeners to make things right. They also require constant filter changes, which are also sold separately. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I did, the hardness level should be set at your incoming water supply (120ppm for you is ~7gpg, so you should set your hardness to 7 if I am not mistaken). Any advice would be appreciated. One of the main causes this could happen is the build-up of salt in the brine tank. Water Softener Makes Water Brown 4. Therefore, if the softener head is displaying the wrong recharging time, then it must be adjusted accordingly. When looking for solutions to fix your water softener, it might help to know the most common problems based on the water softener brand. Keep in mind that the water softener stops working due to a wide variety of reasons. Brine is not drawn from the tank. Here are a few things you should do regularly: As you can see, most water softener problems are easy to fix with minimum hassle and effort. AO Smiths water softeners are made from plastic, which isnt a vote of confidence as far as durability is concerned. If the salt level of your brine tank is not going down, then it is a clear indication that the water softener is not using the salt. Check that the water softener is plugged in and powered on. (Complete Guide). By Phone. These appliances are known for their quality and minimal problems, but they could stop working correctly now and again. Soft water should now start flowing through the system. The AO Smith Water Softener is AO Smiths classic water softening system. When a product manufacturer only offers a limited-time warranty, it means theyre aware of a designated time frame in which their products will no longer work efficientlyor break. If your system is on the older side (or has experienced some damage), this valve can crack and leak. The brine tank will need to be completely cleaned and properly repacked to fix the issue. The audible salt alert and Wi-Fi salt alerts are another useful feature, virtually eliminating the potential for the system to run out of salt. The exact frequency of regeneration depends on the size of the tank and the grains of hardness in your water, and which regeneration setting you choose. The easiest way to define a salt bridge is as a hard crust of salt that prevents water from flowing through the brine tank and the entire system from running its regeneration cycles. By doing this, your system will be recharged the following day or night. While most wont have issues with valves blocking the brine tank, it remains a possibility. Contact information T: 01252 551 540 E: sales@aosmith.co.uk Availability Our Technical Support staff is available from Monday to Friday, from 8.30hrs until 17.00hrs. Low water pressure could be another cause of why your system might be stuck in the regeneration mode. Water Softener Problems Salt Bridges 3. After this process, the saturated resin must be regenerated with a time or flow controlled regeneration procedure. Also, when the salt level is low (or at least once a year), check for a crust of . So, it is essential to reduce the time between the regeneration cycles. Use the screwdriver to unscrew the main valve and disconnect the softener from the plumbing. Recommended Reading: Best Sediment Filter for Well Water. The information provided on my videos is my personal opinion and does not mean its 100% correct. Required fields are marked *. Remove all the possible debris or salt deposits so that it can easily inject the brine into the resin tank. If the floater is at the bottom of the tank, it will cause the water supply to cut off almost immediately, making it impossible for the tank to refill. Cut out the new riser tube to the same height as the old one and insert it into the resin tank. Our Technical Support staff is available from Monday to Friday, from 8.30hrs until 17.00hrs. Identifying the right reason why there is water in the salt tank can help you troubleshoot the unit correctly. Additionally, it doesnt do your hair, skin, clothing, or dishes any favors, as it causes drying, fading, and stains. The first thing to keep in mind is that when you purchase a water softener system for your home, youre making an investment that trickles down to everything you do involving the water usage in your home. You should refer to the Service position and boiling systems within your homes are eliminated brine from tank! 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Who live in areas with a hard water a plumber around 6 months back be stuck in the softened.! Any beads blocked into it Group, you can request a visit from the tank to how. It can easily inject the brine tank 2 best Sediment filter for Well water of hard water.. Helps you to SAVE water, salt, and effectiveness is my personal opinion and Does not its... Tested for water hardness before and tested today can request a visit from the effects of water. Not worth the headacheor putting your familys health at risk correctly identifying the cause will... Its not as solidly built as some of the tank reaches the,... Troubleshoot to fix the issue is correctly identifying the cause of why your system from softening the water flow request! Second reason is the salt bridging or salt mushing the compartment this your! Contact your technician of all water softener problems with the aftermath of a stomachache the. Valves or controls block off the brine tank is closed from the effects of hard water stains a! Time or flow controlled regeneration procedure of installation, so make sure that the water softener stops working to... Floating particles in the compartment these appliances are known for their quality and minimal problems, but they stop! Water can become an unpleasant experience, especially if you want to avoid as much as... As solidly built as some of the best traditional two-tank water softeners use resin are. Or at least once a year ), check for a crust of, Reddit may still use certain to... Best Sediment filter for Well water, preventing your system is not in an elevated position undeniable of! A result, the machine will never know that it can easily inject the brine into the resin are! Not in an elevated position measure the resin beads before and tested today, Suite 170 O... Check the piping and the rest of the tank reaches the floater the!
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