This includes and is not limited to the use of food warming appliances, grills (e.g. Each adult Guest undertakes and agrees to supervise at all times any accompanying minor to ensure compliance with the provisions of this Section. These Terms provide a general overview of the Program. The number of Voyagers Points offered is subject to Great Wolfs sole discretion. You acknowledge and agree, however, that we do retain the right to monitor and approve the Materials and to disclose any information as necessary or appropriate to satisfy any law, regulation or other governmental request, or to protect Great Wolf, the Site or users of the Site. Great Wolf Resorts may use cookies, web beacons or other passive tracking tools to collect information about your visit to our web sites and to track the effectiveness of our online marketing. Other Admissions Conditions: Admission to certain rides, shows, attractions, special events and concerts may require an additional charge or be subject to pre-sold admission. BY SUBMITTING WRITTEN MATERIALS, PHOTOGRAPHS AND/OR OTHER MATERIALS (COLLECTIVELY, "MATERIALS") TO THE SITE, YOU HEREBY IRREVOCABLY TRANSFER TO GREAT WOLF ALL RIGHT, TITLE AND INTEREST IN AND TO THE MATERIALS. ANY DIRECT OR INDIRECT SALE, RESALE, AUCTION OR TRANSFER OF ANY WRISTBAND FOR OR WITHOUT CONSIDERATION IS STRICTLY PROHIBITED. Essential Duties & Responsibilities. Can I get it back? By purchasing a Wristband, whether separately or as included with a Reservation, or otherwise accepting a Wristband, you are deemed to have accepted these Terms and Conditions for use. IN THE EVENT THAT THE RIGHTS, TITLE AND INTERESTS IN THE MATERIALS CANNOT BE TRANSFERRED, YOU HEREBY GRANT TO GREAT WOLF AND GREAT WOLF PARTIES (AS DEFINED BELOW) A PERPETUAL, EXCLUSIVE, WORLDWIDE RIGHT TO USE THE MATERIALS IN ANY AND ALL MEDIA, WHETHER NOW KNOWN OR LATER INVENTED, WITHOUT LIMITATION. Great Wolf will not bear any responsibility for bodily injury and/or severe injury and/or death or loss to any person in connection with the condition or use of the Resort, rides, and amusements or their entrance into or departure from the Resort. Participation in the Program is limited to persons residing in the United States who are eligible to use Great Wolf services. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SITE IS WITH USER. GUEST FULLY ACCEPTS AND ASSUMES ALL RISKS INHERENT IN VISITING GREAT WOLF LODGE AND ENGAGING IN PHYSICAL ACTIVIITIES OFFERED AT GREAT WOLF LODGE (INCLUDING, WITHOUT LIMITATION, USING WATERSLIDES, ROPES COURSES, CLIMBING WALLS AND OTHER ACTIVITIES), WHETHER KNOWN OR INHERENT IN THE ACTIVITY OR NOT, AND RESPONSIBILITY FOR ANY AND ALL LOSSES, COSTS, ATTORNEYS FEES AND DAMAGES Guest may incur as a result of such visit and participation. No business entities, third-party aggregators, organizations, or groups may register for the Program or receive or redeem Voyagers Points or other benefits. GUEST HEREBY AGREES THAT EXCEPT AS PROVIDED IN THE LAST SENTENCE OF THIS PARAGRAPH, GUEST MAY BRING CLAIMS AGAINST GREAT WOLF ONLY IN GUESTS INDIVIDUAL CAPACITY. Reservations can be completed on the National Parks Service website and are required for day visits, in-park camping and lodging, wilderness exploration, regional transit and tour groups. YOUR CONTINUED USE OF THE SITE INDICATES YOUR CONTINUED ACCEPTANCE OF THIS AGREEMENT. Failing to abide by the check-out time may be assessed a fee, up to the full overnight rate. Great Wolf only gathers personally identifiable information, such as names, addresses, e-mail addresses, etc., when a visitor voluntarily submits the same, including through activities or postings at the website. You further agree that any guests in your room are authorized by you to charge to the room from anywhere in the resort or on the resort premises, unless you advise the Front Desk otherwise. One of Northern Michigan's top family vacation spots, the indoor. SHARE: Report an error When I booked online I was charged twice for the same reservation. The demand for arbitration must be made within a reasonable time after the claim, dispute, or other matter in question has arisen, and in no event will it be made after one year from when the aggrieved party knew or should have known of the controversy, claim, dispute, or breach. YOU AGREE THAT THIS SECTION SHALL NOT BE SEVERABLE UNDER ANY CIRCUMSTANCES FROM THE ARBITRATION CLAUSE SET FORTH BELOW, AND IF FOR ANY REASON THIS CLASS ACTION WAIVER IS UNENFORCEABLE AS TO ANY PARTICULAR CLAIM, THEN AND ONLY THEN SUCH CLAIM SHALL NOT BE SUBJECT TO ARBITRATION. If you violate these Terms or engage in any fraud or abuse in use of the Program, Great Wolf may terminate your membership, bar you from future participation in the Program, cancel any unredeemed Voyagers Points, and/or take appropriate legal action against you. IN ANY CASE, THE COLLECTIVE LIABILITY OF GREAT WOLF AND/OR GREAT WOLF PARTIES UNDER ANY PROVISION OF THIS AGREEMENT SHALL NOT EXCEED IN THE AGGREGATE THE SUM OF THE FEES USER PAID FOR THIS LICENSE (IF ANY). Our reservations were for 4 PM Check in, on July 18. Check-in time is at 4 p.m. or, in our discretion, as your room becomes available. Great Wolf reserves the right to modify, suspend, or terminate, at Great Wolf's sole and absolute discretion, the Program in its entirety, for any reason. 2023 Great Wolf Resorts, Inc. All rights reserved. The indoor water park in Fitchburg. IT REQUIRES YOU TO ARBITRATE DISPUTES WITH GREAT WOLF AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF. Smoking, vaping, burning of candles, incense, or any other open flames is not permitted. If we make any material changes in the way we collect, use, and/or share personal information on a going forward basis, we will indicate those changes in an updated version of the privacy policy. SHOULD THE SITE PROVE DEFECTIVE, USER ASSUMES THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. You understand and agree that cancellation by Great Wolf of your Program account will result in the cancellation and forfeiture of all Voyagers Points, rewards, Member benefits, and the inability to earn and/or redeem further Voyagers Points, rewards, and Member benefits. We do not retain this information or use it for any purpose other than to send and acknowledge receipt of the e-card. You agree not to harass, abuse, stalk, intimidate, threaten or engage in any conduct that harms, harasses, or offends any employees, contractors or agents of Great Wolf, its affiliates, operators, or partners engaged in the provision of services, including the delivery of any services, or any other guests, Members or third parties. WARNING: PHYSICALLY DEMANDING THRILL RIDES, SLIPPERY SURFACES, POOLS AND STREAMS OF WATER ARE INHERENT RISKS WITHIN SOME GREAT WOLF ATTRACTIONS. In order for Great Wolf Lodge to continue providing our high safety standards, we require your full cooperation to abide by Great Wolf Lodge's fire safety regulations. THE ARBITRATION SHALL BE ADMINISTERED BY NATIONAL ARBITRATION AND MEDIATION (NAM) UNDER ITS COMPREHENSIVE DISPUTE RESOLUTION RULES AND PROCEDURES AND NAMS FEE SCHEDULE IN EFFECT AT THE TIME OF THE PROCEDURE, EACH OF WHICH ARE DEEMED TO BE INCORPORATED HEREIN BY REFERENCE. By providing your e-mail address, you consent to receiving promotional e-mails from Great Wolf and its related and/or affiliated properties. However, some attractions require specific physical engagement by the participant for safety reasons. Personal information obtained online from children under 13 is not released to any third party, except as permitted by law. By Shawn M. Carter FOXBusiness. As stated above, Great Wolf Resorts may share information it collects from you with trusted marketing partners, unless you indicate that you do not wish to receive these offers. Tethered Wristband: Each Guest Room Wristband holder may purchase additional single-day Wristbands for individuals not residing at the Resort during the relevant Reservation period for a fee to be determined by Great Wolf from time to time. Each party shall pay its own proportionate share of arbitrator fees and expenses. By sending Great Wolf any ideas, comments, suggestions, questions or other material, you grant to Great Wolf an unrestricted, royalty-free, worldwide, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute such material in any manner, including in connection with Great Wolfs business, and you also agree that Great Wolf is free to us any ideas, concepts, know-how or techniques that you send us for any purpose. Wristband Transfers: A WRISTBAND THAT IS DISCOVERED TO HAVE BEEN OBTAINED THROUGH UNAUTHORIZED METHODS WILL BE REVOKED WITHOUT COMPENSATION. " easy access " Location & Hours 10527 Cold Stream Rd Truckee, CA 96161 Get directions Edit business info You Might Also Consider Sponsored (1) Great Wolf may delay or waive enforcement of any of the provisions of these Terms and Conditions without losing its right to enforce the same or any other provision later; (2) Wristband holders waive the right to receive notice of any waiver or delay or presentment, demand, protect, or dishonor; (3) should any term herein be deemed invalid or unenforceable, the remaining terms shall remain in full force and effect; and (4) you will send any legal notice or other notice or information that you are required by law to provide or deliver to Great Wolf by first-class mail, or by recognized commercial overnight courier, to the following address: Great Wolf Resorts, Inc., ATTN: Legal Department, 350 N. Orleans Street, Suite 10000B, Chicago, Illinois 60654. We may provide notice of changes, at our sole discretion, through methods deemed appropriate by us as provided under Section 11 below. By visiting Great Wolf Lodge, you voluntarily assume all risks related to potential exposure to COVID-19. We also may release information at the request of law enforcement authorities or other government officials , when ordered to do so by a court, or when we believe it is necessary to assert, protect or enforce our legal or intellectual property rights and/or in connection with an investigation of any activity that is infringing, illegal, may expose us to liability, may harm the website or visitors to the website. Except as may be required by law, neither a party nor its representatives may disclose the existence, content, or results of any arbitration hereunder without the prior written consent of all parties. Links to non-Great Wolf websites may be provided, in which case they are provided solely as pointers to information on topics that may be useful, and Great Wolf does not control over the content on such non-Great Wolf websites. The Site, and all elements comprising the Site, including, without limitation, the text, Site design, logos, graphics, sounds, icons and images, as well as the selection, assembly and arrangement thereof are protected by copyright and other intellectual property laws and by international treaties. 13. Indemnification. I started the process at 9 AM. Bonus Deals are purely promotional offers, have no cash value, and do not constitute property of the recipient. $50 to cancel your reservation Review of Great Wolf Lodge Gurnee Reviewed December 4, 2021 via mobile They charge $50 if you want to cancel a reservation. 10. Voyagers Points may be redeemed only for room charges during a future Stay at a participating Great Wolf location. Providence, Rhode Island 1 Very appreciative of COVID Cancellation Policy Review of Great Wolf Lodge Reviewed May 13, 2022 I have brought my kids to this location many times in the past and they love it. If you are a California resident, California law allows you to request information regarding certain categories of personally identifiable information (for example, but not limited to, your name, postal address and e-mail address) that Great Wolf may have disclosed to other businesses in the prior calendar year for the other businesses own direct marketing purposes. If you believe that your work has been copied and is accessible on the Site in a way that constitutes copyright infringement, please provide the following information in writing to Great Wolfs Copyright Agent named below: an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; a description of the copyrighted work that you claim has been infringed; a description of where the material that you claim is infringing is located on the Site; your address, telephone number and email address; a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law; and. Notices; Electronic Communications. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL GREAT WOLF OR ITS SUPPLIERS OR VENDORS OR ITS OR THEIR RESPECTIVE EMPLOYEES, OFFICERS, DIRECTORS, AGENTS, AFFILIATES, SUBCONTRACTORS, LICENSORS OR PARTNERS (COLLECTIVELY, "GREAT WOLF PARTIES") BE LIABLE FOR DAMAGES OF ANY KIND, INCLUDING ANY GENERAL, DIRECT, INDIRECT, SPECIAL, PUNITIVE, COMPENSATORY, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO, ANY LOSS OF USE, LOSS OF DATA, LOSS OF PROFITS, WORK STOPPAGE, LOSS OF GOODWILL, BUSINESS INTERRUPTION, LITIGATION OR OTHER PECUNIARY LOSS, REGARDLESS OF THE LEGAL OR EQUITABLE THEORY (WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE) ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE, OPERATION OR PERFORMANCE OF THE PROGRAM, OR WITH INABILITY TO PROVIDE OR USE ANY BENEFITS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. New England's Great Wolf Lodge has been closed due to the coronavirus pandemic but they began taking reservations in October for Thanksgiving week with hopes that the water park and hotel will . Please check the Great Wolf website atwww.greatwolf.com/terms(Website) periodically for changes. Links to non-Great Wolf sites do not imply any endorsement of or responsibility for the opinions, ideas, products, information or services offered at such sites, or any representation regarding the content at such sites. It is also used in an aggregated, anonymous manner--in our internal analysis of traffic patterns within our website. Bookings placed by or on behalf of third-party aggregators, groups, organizations, and business entities also will not generate qualifying purchases and will not count toward Voyagers Points. For your security, secure your room with the deadbolt, and use your room doors viewfinder to identify all visitors. ALL RIGHTS TO USE THE SITE ARE GRANTED ON THE CONDITION THAT SUCH RIGHTS ARE FORFEITED IF USER FAILS TO COMPLY WITH THE AGREEMENT.YOU WILL BE ASKED TO VERIFY YOUR AGE PRIOR TO SUBMITTING ANY PERSONAL INFORMATION TO THE SITE. All disputes relating to this Agreement are subject to the exclusive jurisdiction of the courts of Madison, Wisconsin and User expressly consent to the exercise of personal jurisdiction in the courts of Madison, Wisconsin in connection with any such dispute including any claim involving Great Wolf and/or the Great Wolf Parties. In the event of a dispute, controversy, or claim arising out of or relating in any way to these Terms and Conditions or use of the Great Wolf Attractions, the complaining party shall notify the other party in writing. We may also use such information and other information that we obtain from your use of the website, to respond to your questions or comments, to resolve disputes, to contact you when necessary in connection with the operation of the website, to address problems at the website and to enforce our Terms and Conditions. At times our websites offer the option to send an e-card. View Health & Safety Program Specifically, our facilities permit service animals (other than in or near pools), we offer ADA compliant guestrooms with features that are highlighted in the guestroom descriptions portion of our website, and we include the accessible hotel features described below. In any single transaction, only one Program membership account may be used to redeem Voyagers Points. We do not knowingly collect or maintain personal information from children under the age of 13 on the site, except for the limited circumstances described below. You understand and agree that your continued use of the Site indicates your acceptance of any such modifications, which shall become a part of this Agreement. Great Wolf reserves the right to limit or modify enrollment at any time and to accept or refuse participation at our discretion. Manteca's location is the 19th Great Wolf Lodge to open . These offers may be temporary in nature. Points and Member benefits or rewards may not be gifted, purchased, sold, bartered, brokered or otherwise transferred, except that the Program may allow a Member to donate or gift Voyagers Points in certain limited instances. We use cookies to improve your experience on this site, to show you personalized advertising, and to gather web traffic data. Fuel up with food and drinks at eight restaurants and snack bars. 14. Great Wolf shall not be responsible for, or liable to, any Member, person or entity, in any way, for any losses, costs or expenses incurred by a delay or error in crediting Voyagers Points or benefits to a Member's account. Great Wolf reserves the sole discretion in determining whether a referral qualifies for Voyagers Points. A Member may receive Voyagers Points through qualifying purchases, participating in activities or events, achieving certain Program milestones, or other actions or opportunities as may be presented by Great Wolf from time to time. For Qualifying Purchases: Members in good standing will receive 1 Voyagers Point for every US$10 spent on a Qualifying Purchase (as further defined below) at participating Great Wolf locations. Limit of 1,000 Voyagers Points may be redeemed for any single transaction. Great Wolf Resorts maintains security measures, such as firewall, limited access, and SSL encryption technology, designed to protect against loss, misuse, and alteration of visitor information collected by Great Wolf Resorts through its websites. You are not required to provide any personal information in order to have general access to the Great Wolf websites, however, in order to access certain information, features or services, you may be required to provide personal information. We have no obligation to monitor Materials provided by users of the Site. User Conduct. In the event of termination, at Great Wolfs election, Great Wolf may allow you to redeem any outstanding valid and unexpired Voyagers Points at a participating Great Wolf location in accordance with these Terms until expiration of such Points. I had booked a reservation for my son's birthday this weekend but after coming home from a business trip this week tested positive for COVID. Summary: At Great Wolf the Sales Manager strategically targets high margin sales opportunities and converts those opportunities to sales wins, achieving assigned goals and contributing to the overall success of the Lodge. Purchases and transactions other than those expressly defined as a Qualifying Purchase do not qualify for Voyagers Points, including, without limitation: (i) purchases of gift cards or gift certificates; (ii) purchases of alcohol; (iii) prior purchases (except as provided in these Terms) or purchases or transactions made using Voyagers Points or other Great Wolf promotional items; (iv) purchases made via point-of-sale that are not charged to the Members room; and (v) any amounts paid in resort fees, surcharges, sales, use or other transactional taxes, gratuities, service charges, or similar fees, fines or charges. The Program and some Program features may be limited or unavailable for some Great Wolf locations or users. To redeem Voyagers Points, a Member must be logged into his/her Member account at the time of booking the Stay. Hands-on crafts and activities such as face painting and balloon twisting during the Lunch Time Lineup can keep kids entertained when they want a break from the water park action. ARBITRATION OF ALL OTHER CLAIMS: ANY AND ALL OTHER DISPUTES, CLAIMS, OR CONTROVERSIES WHATSOEVER, EXCEPT FOR PERSONAL INJURY, ILLNESS OR DEATH OF A GUEST WHETHER BASED ON CONTRACT, TORT, STATUTORY, CONSTITUTIONAL OR OTHER LEGAL RIGHTS, INCLUDING BUT NOT LIMITED TO ALLEGED VIOLATION OF CIVIL RIGHTS, DISCRIMINATION, CONSUMER OR PRIVACY LAWS, OR FOR ANY LOSSES, DAMAGES OR EXPENSES, RELATING TO OR IN ANY WAY ARISING OUT OF OR CONNECTED WITH THIS CONTRACT OR GUEST STAY, NO MATTER HOW DESCRIBED, PLEADED OR STYLED, SHALL BE REFERRED TO AND RESOLVED EXCLUSIVELY BY BINDING ARBITRATION PURSUANT THE FEDERAL ARBITRATION ACT, 9 U.S.C. , you voluntarily assume all RISKS related to potential exposure to COVID-19 promotional e-mails cancel great wolf lodge reservation covid Great website. In our discretion third party, except as permitted by law Lodge to open no cash value, to! 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