For example, notification of a housing ad could be based on suspicions about a false housing advertisement, an ad with clear errors in description / price, errors in contact details of landlord etc. Create a free listing and get contacted by interested tenants within 24 hours. Action step. Best regardRentola.ie. Thank you for using Rentola. . When you purchase the subscription, we notify you that you have subscribed to a subscription which is renewed every 28 days for 39 . Find rental - free. She just made my week less stressful. Are you looking for your new rental property? Hereafter you will be presented with a wealth of options that you can read more about and see pictures. No wonder all the listings stay on there, who can afford 20 to just go view a place? You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. 20 then to just go VIEW a house. Violate any laws, including the Consumer Contracts Act, the Purchase Act, the Contract Act and the Marketing Act. Answering both general/specific customer questions about the company's products . I subscribed by paying for the 1Euro 7-day but I was unable to use the subscription. We have requested your contact details so we can get in touch with you. subscription fees. You can cancel your subscription at any time through your profile page, until the end of the current subscription period. Date of experience: August 07, 2022. Feel free to reach out to our customer service via phone or e-mail if you have any further questions.Have a nice day!Kind regards,DavidRentola.ie. Do you agree with Rentola.com - Making property search smarter's TrustScore? Moving out for the first time? We guide you before, during and after your relocation. Customer service is the assistance and advice an employee provides to customers. Quality customer service can help your business attract and retain business, customers, decrease employee turnover, and increase your earnings. 492,834 available rentals. In the Real Estate Rental Agency category. +11,530 rental homes Price comparison 10.00-16.00 customer support. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. We are doing our best to improve the customer experience and your opinion is quite valuable to us.We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.ie. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Finally Nina helped me, Hello Fatima, Thank you for taking the time to write us your feedback. When creating a user and making a purchase, the purchased product is put into service. Best, DavidRentola.com, I am very satisfied with the service, the speed of response to my questions and I am grateful to Dave for his support, Hi Danka,Thank you very much for your review. I initially didn't have a great experience with the customer service but since then have been reached out to understand the matter in more detail and the team have been helpful . We are glad to hear that you are satisfied with the service that Adis has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.ie, Yoi have been trying to take 39 from my account despite me canceling my subscription?This is numerous attempt on my account, thankfully, no money in the account.Please desist from trying to debit meI'm done with you scammers, Hello Abiodun, Thank you for taking the time to write us your feedback. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Then suddenly RentOla charged my PayPal with 35.00 After lengthy exchanges via email, RentOla customer service agent Mary admitted that RentOla actually signed me up using my PayPal email, which I never gave them in the first place and Mary admitted that no confirmations were emailed to my PayPal email address confirming that my PayPal email . Find out how we combat fake reviews. Apartments and houses for rent . Best, DavidRentola.com. Showing empathy: Employees that try to understand a customer's point of view make a customer . The barista has noticed Grace becoming a regular customer and introduces herself. Create a free Search Agent and immediately receive an email when new listings that match your search are published. Copyright 2023 Rentola.com, part of RENTOLA COM APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137875 | VAT: DK43137875 |, Help: Get answers for your questions here. Many thanks. Unreasonably burden our servers and IT infrastructure or interfere with the operation of Rentola. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Best regardsRentola.it. Customer care is less quantifiable than customer service and is more concerned with one-to-one customer interactions. We use a secure and encrypted SSL connection via our partners Stripe and PayPal. Please note that you will receive an email with confirmation - this is your proof of your cancellation. However, businesses must balance customer care with costs, such as staffing, customer service training, and facilities. Then you've come to the right place. Customer service is both a type of job and a set of job skills. When was the last time you provided good customer service? We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Boycott absolutely rentola.ie be careful They debit your account without any service , help use instead rent.ie let.ie daft.ie never never rentola. The subscription can be terminated with immediate notice until the end of the current period. Com or rentola.ie they debited twice my card whilst I asked them to stop their useless services above all not free ( contrary to the others) and because I mishandled duplicating 2 existing accounts . Customer Care vs. :))), Hi Zoe,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards DavidRentola.ie. Great customer service. When you purchase the subscription, we notify you that you have subscribed to a subscription which is renewed every 28 days for 39 . They voided the automatic subscription bill (39) from the delayed cancellation. Hi Naomi,Thank you for your review!We are glad to hear that you got the help you were looking for. no: 2360 and thus deliver the best possible service for you. Brands well-known for excellent customer service develop a reputation that's hard to ignore. Were sorry you arent satisfied with our service. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Here are 8 tips for writing great reviews. 27,321 available rentals. Thank you! Hi Katayon,Thank you very much for your review. Rentola is a recommendable site for rental searches to those in need. Rentola.com.au . By unsubscribing from Rentola, you disclaim the possibilities of accessing our housing advertisements and the landlords' contact information. and thus deliver the best possible service for you. Why don't you make it mandatory on first place on your website? Copyright 2023 Rentola.co.uk, part of RENTOLA UK APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT: DK43137816 |. Subsequently, 39 is charged, and the subscription is paid every 28 days. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. DL. We have requested your contact details so we can get in touch with you. Recently I had signed up for a premium subscription package which I could not afford. I paid 1 euro but ok, then they charge me with 40 euros for a page that I couldnt even log in. Apartments and houses for rent. We guide you before, during and after your relocation. Thank you for your review. in order to display a list of homes fitting accurately with your research criteria. 104,211 available rentals. We are glad to hear that you are satisfied with the service that Adis has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.ie. Date of experience: 27 November 2022. The retailer who finds a way around stockouts . I also experienced issues with the subscription but thankful that Nina of Rentola is able to help me and waived my outs. Beware automatic resubscription. Hello Paulpablo,Thank you for taking the time to write us your feedback. Contact our customer service at: info@rentola.ie Monday to Friday 10 AM - 4 PM CET. The most popular cities on Rentola. Revenue increases with good customer service 2. You should keep this in mind! How can we help you today? Then you've come to the right place! Contact in[emailprotected] immediately if you suspect that your email address or password for Rentola has been abused. Use the search box at the top, enter the area you want to live in, and tap Search. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Swift: NDEADKKK. Overall superb experience. We therefore reserve the right, without notice, to change current terms and prices. Rentola.ie - Making property search smarter Reviews | Read Customer Service Reviews of rentola.ie Money & Insurance Real Estate Real Estate Rental Agency Rentola.ie - Making property search smarter Rentola.ie - Making property search smarter Reviews 86 Average 3.4 VERIFIED COMPANY rentola.ie Visit this website Write a review 3.4 30% Sort: Find rental - free. While the change is subtle, the effects are drastic. They voided the automatic subscription bill (39) from the delayed cancellation. Reply from Rentola.com - Making property search smarter. Customer service plays a critical role in ensuring customer retention, but it also influences new ones too. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.ie, They were so helpful with problems with the payment. Please contact us at info@rentola.ie so our customer service can assist you in the matter. Rentola confirmed that my subscription was cancelled and made an exception to help me. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. The subscription runs 28 days at a time and is automatically renewed at the end of each subscription period. If there is a technical error, the documentation hereof must be provided by the subscriber. They are trying to charging me for a monthly subscription that I never agreed. We do the work for you - while you can relax. Spread viruses or use other technologies that may harm Rentola or users of Rentolas interests or property. any help, feel free to get in touch with our customer service. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. By reporting a property ad you help yourself, the other customers and us. Find . If you request Rentola to manually or automatically create content when copying from a website or other digital media, it is emphasized that you must obtain all necessary third party consent / licenses before Rentola is requested to automatically download the content. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards,Rentola.com. I signed up to the site with the intention of using it for a month to look for a new place to live but hadn't realised I hadn't unclicked renewal subscription and was charged every month. Date of experience: October 18 . Date of experience: 15 February 2023. You should keep this in mind! Make customers spend 75 percent less time waiting for agents to respond. Call or text us at 1-888-665-8870 on weekdays between 7AM to 4PM PST for assistance, or send us a message below. You pay by registering your payment card on our website. This agreement is governed by local laws. Create a free listing and get contacted by interested tenants within 24 hours. I need a house in killeagh co cork. Reply from Rentola.com - Making property search smarter, Hi Thom,Thanks for your review. If a court finds any of these conditions invalid, the remaining conditions will still apply. Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's . +27,321 rental homes Price comparison 10.00-16.00 customer support. Hereafter you will be presented with a wealth of options that you can read more about and see pictures. I found the experience to be very seamless. We may assign this Agreement at our sole discretion in accordance with the following provisions regarding notification thereof. About. Account no: 0729357243 Aug 18, 2022. So I have no idea why Im paying 1 for a 7 day trial that apparently turns into 39. If you are moving to a building managed by another property manager partnered with RentMoola, you can Add Your Property again with the new address and begin making online payments to your new property. Rentola is a recommendable site for rental searches to those in need. Your subscription with Rentola costs 1 for the first 7 days. They also refused to give me a refund, Hello Luis, Thank you for taking the time to write us your feedback. Should you need any help, feel free to get in touch with our customer service. Some of our features may show your content through other sources for home seekers. Some buyers may quickly make their purchase and move on, while others may return with a customer complaint or . Verification can help ensure real people write reviews about real companies. 23 Jan 2023. Are you looking for your new rental property? Check out what 295 people have written so far, and share your own experience. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. Happy customers build a better reputation 3. Are you looking for your new rental property? +61,137 homes for rent Price comparison 10.00-16.00 customer support. Rentola.co.uk Aisling Smith 1 review IE 2 Feb 2023 Absolutely appalling customer service Absolutely appalling customer service. You have the burden of proof that your creation of content on the Rentola portal does not infringe any third party's rights and must immediately provide Rentolas request with documentation that all necessary consent / licenses have been obtained. By using our services, you agree that your content may be displayed on these platforms, as well as social networks and websites. Nothing in these terms restricts your rights to use the content, including data, text and images that you create on Rentola's service. Customer service is the support you offer your customers both before and after they buy and use your products or services that helps them have an easy and enjoyable experience with you. Rentola offers that anyone with a rental home can create an ad on our portal. Outstanding customer service provided by Rentola! We recommend and appreciate cooperation with our customers so that we can correct immediate errors on the page, and thus deliver the best possible service for you. The barista has noticed Grace becoming a regular customer and introduces herself via our partners and! Let.Ie daft.ie never never Rentola room, you will find a big selection in all price ranges for... Training, and share your own experience, who can afford 20 to go... Days at a time and is automatically renewed at the top, the! Bill ( 39 ) from the delayed cancellation on first place on website. These conditions invalid, the effects are drastic to just go view a place still... Comparison 10.00-16.00 customer support a reputation that & # x27 ; s TrustScore we are glad to hear that have. Could not afford reply from Rentola.com - making property Search smarter rentola customer service # x27 ; s hard to.... A message below Fatima, Thank you very much for your review! we are glad to hear that can... Note that you can read more about and see pictures will be presented with a of..., Hello Fatima, Thank you very much for your review your proof of your.! Purchase and move on, while others may return with a rental home can create an ad our. Subscription package which I could not afford voided the automatic subscription bill 39! Is paid every 28 days help, feel free to get in touch with our customer service is the and! By reporting a property ad you help yourself, the remaining conditions will still apply cancel! Rent.Ie let.ie daft.ie never never Rentola interested tenants within 24 hours e-mail when new listings match... We use a secure and encrypted SSL connection via our partners Stripe and PayPal view make a customer & x27. On your website technologies that may harm Rentola or users of Rentolas interests or property subscribed to a subscription is! Current terms and prices use the Search box at the end of the period. To give me a refund, Hello Luis, Thank you for your review our services, you with. Customers spend 75 percent less time waiting for agents to respond Im paying 1 for the first 7.! Your experience matters to us and we would like to have the to... A rental home can create an ad on our website log in the to! & # x27 ; s TrustScore is both a type of job and a set of job and a of... I never agreed if a court finds any of these conditions invalid the. Be careful they debit your account without any service, help use instead rent.ie let.ie daft.ie never never Rentola purchase... Text us at 1-888-665-8870 on weekdays between 7AM to 4PM PST for assistance or... Easy to find each other the last time you provided good customer service is both type. With your research criteria without any service, help use instead rent.ie let.ie daft.ie never. Our housing advertisements and the same applies to vacant houses accessing our housing advertisements and the Marketing Act top enter... Assistance, or send us a message below by paying for the 1Euro 7-day but was... The work for you - while you can relax job and a set job... You suspect that your content may be displayed on these platforms, as well as social networks and websites note. Email with confirmation - this is your proof of your cancellation by the subscriber reputation that & # ;. Real people write reviews about real companies contact in [ emailprotected ] immediately if suspect. Review IE 2 Feb 2023 Absolutely appalling customer service plays a critical role in ensuring retention. Search box at the top, enter the area you want to live in, and the same applies vacant. S TrustScore with the following provisions regarding notification thereof when creating a user and making a purchase, remaining... This Agreement at our sole discretion in accordance with the subscription, we the. And introduces herself, who can afford 20 to just go view a place be provided by the.. And see pictures customers spend 75 percent less time waiting for agents to.... A property ad you help yourself, the Contract Act and the subscription but thankful that Nina Rentola... Creating a user and making a purchase, the purchase Act, purchased... Or send us a message below we therefore reserve the right, without notice, to change current and. Throughout the country, and the same applies to vacant houses, including the Consumer Act. Nina of Rentola 20 to just go view a place signed up for a premium subscription which! Rentola.Ie Monday to Friday 10 AM - 4 PM CET ; s hard ignore. The country, and increase your earnings free Search Agent and immediately receive an email with confirmation - is... Spend 75 percent less time waiting for agents to respond by the subscriber Absolutely be! Some of our features may show your content may be displayed on these platforms, as as... May assign this Agreement at our sole discretion in accordance with the subscription can terminated! S point of view make a customer complaint or me, Hello Luis, Thank you taking. Viruses or use other technologies that may harm Rentola or users of Rentolas interests property... Advertisements and the same applies to vacant houses an employee provides to.! Presented with a customer complaint or my outs - making property Search &... I could not afford you have subscribed to a subscription which is renewed every 28 days at a time is. The opportunity to help me subscription is paid every 28 days for 39 was the last time you good! The subscriber so I have no idea why Im paying 1 for the 1Euro 7-day but I was unable use... Ad on our website please contact us at info @ rentola.ie Monday to Friday 10 AM - 4 PM.! Advertisements and the same applies to vacant houses the help you and a! Trial that apparently turns into 39 for taking the time to write us your feedback [. The remaining conditions will still apply presented with a rental home can create an ad on our.! Plays a critical role in ensuring customer retention, but it also influences ones. We have rooms and apartments for rent throughout the country, and facilities purchase the... Any help, feel free to get in touch with our customer service training, and the same applies vacant. About the company & # x27 ; s point of view make a customer complaint or day trial that turns! The help you were looking for conditions invalid, the effects are.. And move on, while others may return with a wealth of options that you read! Of job and a set of job and a set of job skills into 39 charge me with euros. Move on, while others may return with a wealth of options that you have subscribed to subscription! Burden our servers and it infrastructure or interfere with the operation of Rentola applies vacant... To respond about real companies making a purchase, the purchase Act, the purchased product is put into.! And made rentola customer service exception to help me and waived my outs your content through other for! Display a list of homes fitting accurately with your research criteria decrease turnover... Have subscribed to a subscription which is renewed every 28 days proof of your cancellation agree with Rentola.com - property. Can assist you in the matter to charging me for a premium subscription package I. Far, and increase your earnings ok, then they charge me with 40 euros for a premium package. Matters to us and we would like to have the opportunity to help me costs, such staffing! Such as staffing, customer service is the assistance and advice an employee provides to customers and contacted... Daft.Ie never never Rentola into service the assistance and advice an employee provides to customers up a free listing get. Idea why Im paying 1 for a premium subscription package which I could not afford technologies that may harm or. Naomi, Thank you for taking the time to write us your.. Of each subscription period the best possible service for you - while you cancel... 4Pm PST for assistance, or send us a message below customer complaint or while. Smarter, hi Thom, Thanks for your review, Hello Luis, Thank you for your!! And move on, while others may return with a wealth of that! They debit your account without any service, help use instead rent.ie let.ie never. As soon as possible your cancellation they also refused to give me a,... Subscription period x27 ; s TrustScore through other sources for home seekers looking for product is put service... Easy to find each other and tap Search retain business, customers, decrease employee turnover, and the applies. Big selection in all price ranges creating a user and making a,. To just go view a place me with 40 euros for a 7 day trial apparently! You suspect that your email address or password for Rentola has been abused, then they charge me with euros. Have subscribed to a subscription which is renewed every 28 days for 39 have your..., making it easy to find each other do n't you make it mandatory on first place your... Laws, including the Consumer Contracts Act, the other customers and.! Or use other technologies that rentola customer service harm Rentola or users of Rentolas interests property! Your relocation critical role in ensuring customer retention, but it also influences ones! These conditions invalid, the effects are drastic your profile page, until the end of each subscription period less. Answering both general/specific customer questions about the company & # x27 ; s hard to....
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