Each iPhone has a small indicator that tells repair technicians that the phone has received water damage. Thank you! Since the iPhone 11 is not waterproof, Apple does not recommend swimming or bathing with it. I got the phone when it came out from Sprint. OnePlus 11 Review: Ready to Unsettle Flagships again? To find out if the LCI in your device contacted liquid, find your product in the table below and locate the LCI or LCIs in your device. They cant take my phone with that being missing. You can locate the indicator on the iPhone under the SIM card tray. All Rights Reserved. This means, technically speaking, that it will be able to survive under water for 30 minutes. Much like silica gel, rice is another absorbent substance that absorbs moisture. Use a flashlight and check for yourself as to whether it simply is normal (not red) or if it really is missing somehow. The advice above to take your phone to your Apple Store or Apple Authorized Service provide would be the best move. Looks like no ones replied in a while. For many cases according to a former Apple Genius Bar, most water damages do not have to occur due to dropping iPhone 11 in water. iPod nano (7th generation) and iPod touch (5th generation) don't have a visible LCI. provided; every potential issue may involve several factors not detailed in the conversations But thats not true. The indicator's color is normally white or silver, but when it contacts water or a liquid containing water, it will turn fully red. If you see a liquid-detection alert on your iPhone. The reactions reduce the conductivity of your components until they no longer work. Since it has an ingress protection (IP) rating of IP68, the iPhone 11 will be damaged by high-pressure water jets or steam, according to the International Electrotechnical Commission (IEC). Refunds. ask a new question. Dry it with the towel, and let it sit for a few minutes before reinserting it in the slot and putting it back in the phone. 2. Tesserax, User profile for user: After youve put your iPhone in a container filled with silica gel or uncooked rice for at least 48 hours, take it out and clean it with a soft, dry cloth. While Apple recommends waiting for at least 5 hours before turning your iPhone on, our experts recommend 24 hours. Read our guide and learn how to fix this issue and keep your iPhone apps running smooth. The most common reason, though, is if you have your phone in the bathroom when you are taking a hot shower. Dont push buttons on your iPhone, as this can force water further into circuits. We buy used and broken phones for top dollar! This site contains user submitted content, comments and opinions and is for informational purposes As mentioned earlier, the LCI inside the sim tray or headphone port will turn red when it gets wet. Something gets spilled on it, seeping into the internal components. ". The indicator is a piece of plastic that turns red when it comes in contact with too much water. i took it out instantly thinking it would be okay as water resistant but screen has lines down it and doesnt turn on now. Step 3. Ready to buy your new iPhone X? Assurant Device Care covers your phones most common repairs for only $8/mo. The only way the water could get in is through a crack in the screen, which I had fixed about a month ago. i dropped my iphone 11 pro max into the bath. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . If the spot has turned red, that is the phones way of telling you that it believes water damage has occurred. We have seen some people saying its useless to place a wet iPhone in a bag of rice and even claiming it can harm the device. The liquid Contact indicator is not 100% accurate. Oct 1, 2021 12:50 PM in response to Distex. Weve got you covered. Also, ensure that your iPhone is completely dry before popping out the SIM tray. I did not submerge my Iphone. First, if you suspect that your phone is water-damaged, turn it off and keep it off. Youre welcome. Now my phone won't turn on and my camera is foggy because of the water. Feb 10, 2021 4:40 PM in response to deggie. Place the iPhone on a flat dry surface with the screen facing down. In case you are wondering how to know if your iPhone is dry. Thanks for your reply. In the event that its pink, however, your warranty is void, and youre faced with an expensive repair bill. Silica gel is a hygroscopic substance that induces dryness in its vicinity by absorbing moisture. A lot of the time, when you accidentally drop your iPhone into the water, or it comes in contact with some liquid, you panic out of anxiety and get into the zone of performing involuntary actions in an effort to check if your phone is alright. Apple disclaims any and all liability for the acts, Once your iPhone is dry, check out our guide on how to clean your iPhone. Feb 10, 2021 5:58 PM in response to Rob_Kt. Terms of Sale If you followed all the steps until now, things might turn in your favor, and your phone should boot up fine. Its true that in situations like that, youll know that your iPhone has been exposed to water or some other liquid. provided; every potential issue may involve several factors not detailed in the conversations I was pretty sure they are water resistant (at least that`s what they advertise). One, you can use the Water Eject shortcut[Guide to using Shortcuts] to generate different frequency sound waves and propel water out of the speakers. If liquid damages an iPhone or iPod (for example, coffee or a soft drink), the service for the liquid damage isn't covered by the Apple One-Year Limited Warranty, but you may have rights under consumer law. iPhone 11 Pro Max water damage i dropped my iphone 11 pro max into the bath. If you see red that's bad. Dont connect it to a computer or try to charge it, either. You can try again to charge or connect a Lightning accessory throughout this period. Johnny worked on my laptop and did a great job communicating what was going with it. Now, you have a situation where the phone could have water damage, but youd never know it until the device starts acting strangely. Ty! If you see this alert every time you connect a certain cable or accessory, that cable or accessory might be damaged. I was at the beach and I believe my phone got water damage. DO NOT switch ON the phone at this time as it can damage the internal components, which might be wet still. Alternatively, it also recommends placing the device in front of a (cool) fan to dry off excess water and moisture on the surface. Since when that happens, it is likely that the water might have ingressed into the iPhone speakers and ports. worth wasting more money to try get it fixed? Its just annoying how they didnt believe me when I said Ive never had my phone screen replaced Ive had the same screen protector on since I got my phone over a year ago no cracks, no nothing.. Feb 10, 2021 6:51 PM in response to Rob_Kt, Feb 10, 2021 6:54 PM in response to KaeBFly. Lend Me Your EarsAgain: A letter from the forgotten wired, Samsung Galaxy Fold 4 Tips and Tricks: Get the Most Out of, How to Use Karabiner Elements to Get More Out of Your Mac, 15 Best Chrome Flags to Get More Out of Chrome [2023], iPhone Sound Recognition: How to make your iPhone recognize, Step 4 Dry out wet iPhone with silica gel or rice. Service for liquid damage to an iPhone or iPod isn't covered by the Apple One-Year Limited Warranty. Silica gel is great for absorbing moisture from both the inside and outside of anything. Ive never had Sprint open it either. Apple's warranty does not cover water damage, so that one little drop that manages to find its way in may lead to hundreds of dollars less in your bank account. 1. 1. All CPR Stores are independently owned and operated and may not offer all of the repair and warranty types listed on this website. Do not attempt to blow-dry the device using a hair dryer. The iPhone 11 Pro Max is water and dust resistant, it has an IP68 rating - the highest a phone can have. Do not disassemble the iPhone yourself unless you have experience doing it, as that might damage the device further and render it completely irrevocable. If these tips dont have your iPhone 11 Pro or iPhone 11 back in fighting shape, the friendly technicians at CPR are happy to help. Thanks for your feedback, add a comment here to help improve the article, How Waterproof Is the iPhone 11, and What to Do if It Gets Wet, Start typing to see results or hit ESC to close, Save $99 on eero Pro 6 + Install. If the phone does not turn on, or it turns on, but there are aspects of it that are not working as well as they once did, then youll need to take the device to an Apple Store with a Genius Bar. However, the general consensus turns out to be that turning your phone off is a far better approach than leaving it on. Oct 1, 2021 12:27 PM in response to Irakli1202, Had slight water damage also to the iphone 11 pro (barely got sprinkled). Apple logo is not loading when rebooting the iPhone. Feb 10, 2021 7:51 PM in response to Rob_Kt. According to Apple, that means the iPhone 11 can withstand being submerged in six feet of water for up to 30 minutes, while the iPhone 11 Pro and Pro Max can be submerged in 13 feet of water for 30 minutes. How to Tell If Your iPhone Has Water Damage, What Is a Mesh WiFi System? The above may contain affiliate links. ive never had my screen replaced, or any work done on my phone. As we mentioned initially, whether you should switch off the iPhone or keep it as it is, is a dilemma that strikes you the moment you drop your phone into the water. Now, you will see all file types that are contained in this iTunes backup. We promise not to spam your inbox. Then the phone dries out before you find it again. Went indoors, the device shut down, took it to an apple authorised recommended service centre and water was found inside, indicators are still intact and did not change color. While it is very exciting to watch YouTube videos where people are dunking their iPhones into water, the reality is quite different that YouTube shows. These are some of the indicators that your iPhone might be facing internal water damage: Your iPhone started suddenly to overheat. If your iPhone 11 has water damage, do: Turn your device off immediately and leave it off. I dropped my iPhone 11 pro in little puddle of water yesterday and it won`t turn on anymore. Please let me know when and where I can get this added to my phone. I do know the difference between water resistant and waterproof. 4. Gears I use: iPhone 13 Pro: https://amzn.to/3i454lH (e) Can I attempt a DIY water damage repair? Aug 17, 2021 2:35 PM in response to LD150, Actually sim tray has not triggered Red.. Not sure if it matters, Aug 17, 2021 2:48 PM in response to Irakli1202. In case it does, congrats, youve managed to fix your phone. Looks like apple doesn`t even cover water damage under warranty, even though again, they advertise as water resistant phone. But that doesn't mean you should go around submerging your iPhone in every liquid you find. lobsterghost1, call Terms of Use Doing so could allow small particles of rice to damage your iPhone. At uBreakiFix, we offer a full water/liquid damage diagnostic service to see what your iPhone 11 Pro Max needs to get healthy and working like new again. I believe it was iPhone 7(?). After at least 30 minutes, try charging with a Lightning cable or connecting a Lightning accessory. You can tell if your iPhone has water damage by removing the SIM tray and looking for a red color inside the SIM card slot. Insert the tool into the hole in the SIM tray. Even if youve tried everything and you think your device is beyond repair, theres still hope. The water damage indicator or liquid sensors are in place to signal that liquid has entered the iPhone. https://support.apple.com/iphone/repair/service. Use a flashlight to help you see inside the port. I am located near both! If Apple determined that the LCI is white, it indicates that the paper was not exposed to water, and therefore your warranty remains intact. All iPhones released since 2006 have a built-in Liquid Contact Indicator (LCI) that will turn red when it comes into contact with water. You can then try the rice trick. You may have seen some variations of this online, such as YouTube videos or elsewhere. I'm not sure what you expected Apple Support to do with your water damaged phone that would be helpful other than an out of warranty replacement. Let the phone stay covered overnight with rice. This is a user-to-user technical support site operated by Apple, no Apple management is here to read your comments. Hopefully, there are no parts to be replaced because my budget is just enough for the month. Dont use a hairdryer or other heat source to dry the iPhone. Anything I can do? Remove the case and any other accessories from your phone, including your screen protector. However, a false positive indication of water damage is not impossible. I have never had my screen replaced, I have never submerged my phone under water, sure ive accidentally got a few drops on my screen but never nothing major. If a single raindrop hits that area of the phone, that probably won't be enough to set it off. Once done, Apple recommends putting this device in an open and dry area with good airflow to let it dry on its own. Dont dry your iPhone using an external heat source or compressed air. 2023 CPR Cell Phone Repair. Robert Thomson1, call For wireless charging, make sure the back of the smartphone is dry before placing it on top of the charging device. Follow these steps to fix a water-damaged iPhone screen: Some companies will buy water-damaged iPhones from you so they can be recycled responsibly or parts salvaged. Accessibility Statement. The iPhone won't charge. For example, with Quick Charge 3.0, the battery can be charged to 50% in just 30 minutes. And there are places that will remove just the indicator. Aug 17, 2021 9:45 AM in response to Irakli1202. Now, here's how to check for a water-damaged phone: Take a paperclip or the SIM-eject tool that comes with your iPhone. If you own an iPhone, then probably one of the things that youve enjoyed about it is learning all of its many features. Before we get into the details of water damage, let's take a look at why it would happen when the specs of the iPhone 11 specifically says it is water resistant. Always use dry and moisture-free containers/packets to soak water out of iPhone using rice or silica gel. Otherwise it should be white to indicate the phone has not been in contact with water or any kind of liquid.iOS 13.FOLLOW US ON TWITTER: http://bit.ly/10Glst1LIKE US ON FACEBOOK: http://on.fb.me/ZKP4nUFOLLOW US ON G+: http://bit.ly/WfMmZNhttp://www.itjungles.comITJungles assumes no liability for property damage or injury incurred as a result of any of the information contained in this video. Missing liquid Damage Indicator I have the iPhone 11 Pro Max, I went in to upgrade it at TMobile/Sprint (sprint user), they took my SIM card out to look at the Water Damage Indicator, and told me I was unable to turn in my phone and upgrade since I am missing this indicator. Hold the iPhone horizontally with the screen facing down. I didnt even think of that. Generally speaking, the very first thought people usually have as soon as their iPhone (or iPad or iPod Touch) comes in contact with water (or any other liquid) is whether they should turn it off or leave it as is. In this case, you can first pat dry the device to get rid of water on its surface and ports and then leave it in a dry and open space with good airflow to let it dry itself. Wait at least 24 hours for it to dry. Never plug a charger into your wet iPhone. Best MagSafe Battery Packs to Boost Your iPhones Battery [in 2023], How to Check IMEI Number on iPhone and Android [2023], How to Check iPhone Warranty Status [2023], Turn Off Automatic App Updates on Android/ iPhone to Limit Mobile Data Usage. iPhone 11 Pro Maxs and swimming are not two things that go together well! Select the data types and click "Start Scan" to load and preview the iPhone items on this computer. Dont put your iPhone in a bag of rice. The odds are fair that this process will have worked. | Privacy Policy. And if your iPhone does experience water damage, you're going to be left holding the bag. Apple iPhone 11 Pro Max. While MacWorld recommends using rice, please do not use rice as it is not an effective desiccant. That can be frustrating! Warranties typically are in place for things like manufacturer defects. For now, though, the most likely way youll be able to tell that your iPhone has been damaged by liquid is if you actually saw it happen. Regardless, I still suggest that you make a Genius Bar appointment at your local Apple Store or Apple Authorized Service Provider to have them take a look and provide you with your options. Qwikfone is part of 28 Trading Limited Registered in England & Wales. This is also known as water damage guide. What many people dont know, though, is that modern iPhones come with a water damage indicator. If you see the alert again, there is still liquid in the Lightning port or under the pins of your Lightning cable. Start by investigating your insurance coverage and then proceed to check the repair cost. Luckily, even if your device has gone for a swim, water often isnt a death sentence for your iPhone. You could try a Genius bar appointment and keep the water story out of it. But there is no nirvana out there. It would be excellent if there were a more prominent warning system from Apple, but the indicator is better than nothing. These individuals feel that if their iPhone gets dropped in a puddle or gets rained on, then the water damage should be obvious, in which case an indicator should be rendered unnecessary. Are you near an Apple store or an authorized repair facility (Best Buy would be one for example)? Make sure that the outside body of the iPhone is 100% dry before beginning. I dont know. Looking for an alternative to the Gazelle trade-in program? They handed me their light to look for myself. Turn off your iPhone. Moisture under the display screen. For the iPhone 11 Pro and Pro Max, Apple labels them as rated to IP68, but with an enhanced claim of surviving depths of up to 4 meters (13.1 feet) for up to 30 minutes. If the LCI sticker is red it indicates the phone has been in contact with water. only. Turning the phone on could damage it further if water has indeed penetrated to the internal components. Anything that`s remotely water resistant, should have survived this drop, but well.. Apple being apple. Copyright 2023 Apple Inc. All rights reserved. After at least30 minutes, try charging with a Lightning cable or connecting a Lightning accessory. How much does iPhone 11 water damage repair cost? KaeBFly, User profile for user: That could be dangerous. When you connect a Lightning cable or an accessory to your iPhone XS, iPhone XS Max, iPhone XR, or later, your iPhone can warn you if there's liquid in the Lightning port. Then remove the tray and hold your iPhone at an angle under a light. omissions and conduct of any third parties in connection with or related to your use of the site. Now, take your pat-dried iPhone and carefully put it into the bag. I have the iPhone 11 Pro Max, I went in to upgrade it at TMobile/Sprint (sprint user), they took my SIM card out to look at the Water Damage Indicator, and told me I was unable to turn in my phone and upgrade since I am missing this indicator. CPR is proud to offer free, no-commitment estimates on all iPhone 11 repairs. Please create account/login through {{ customer_email }} email. * iPhone 14 models in the U.S. don't have an external Liquid Contact Indicator (LCI). Anything I can do? The first question that some people have when we mention a water damage indicator on their iPhone is what use they could possibly have for it. omissions and conduct of any third parties in connection with or related to your use of the site. Some repairs are easy while others maybe difficult. Now, carefully put your phone into the container/packet such that it is entirely covered in rice. While iPhone 11 water damage can be a pain to deal with, checking for water damage is very simple and you can do it yourself without needing professional help. It can be frustrating to see your iPhone apps keep crashing! only. Then gently tap it against your hand to remove excess water. After 24 hours, plug your iPhone into the charger and turn it on. See how you can check for water damage on the iPhone X / XS / XS Max. Remove your phone case and any other accessories. Apple disclaims any and all liability for the acts, If you dropped your iPhone in water (or some other liquid), there are ways to fix it before you rush to Apple. All postings and use of the content on this site are subject to the. If you have an early model of the iPhone, then there are actually two indicators. And therefore, to help you keep your device in good health, here are some Dos and Donts you should keep in mind. Feb 10, 2021 1:45 PM in response to QuickTimeKirk. Depending on what liquid you dropped your iPhone into and the extent of exposure, you can use different solutions to get it out of your device. It should be noted, however, that youll need to look for the water damage indicator before you can tell whether youve gotten a positive indication. In this case, your best bet is to reach out to Apple support or an authorized service partner/repair shop and get their expert assistance. The best way to tell if your iPhone has water damage is to inspect the built-in Liquid Contact Indicator (LCI). But the Apple guys can open up the phone to see moisture or liquid residue or corrosion, which definitely indicates water damage. However, its not the worst thing in the world. Get free shipping, a 14-day price lock, and our highest price guarantee. Use a soft towel. If your iPhone is in a case, water might have gotten trapped when you dropped it. If you think it's already too late and your phone has been damaged by water, here's how to check. Turn your device off immediately and leave it off. Apple Support is not helpful at all. The most likely cause is if there is too much water vapor in the air. Remove your iPhone case and locate the SIM card tray, which will be on the right side of the phone, an inch or so below the side button. iPhones only have a limited amount of storage. Shine a light into the empty SIM slot and look for a red color (you may need a magnifying glass). Regardless, the drop may be the culprit here and not the water. Qwikfone.com is an independent service company and in no way affiliated with any of the brands. Using a SIM tray removal tool or a straightened paper clip, press into the small hole at the bottom of the SIM tray and gently remove the tray. Water somehow leaked into my "water resistant" iPhone 11 which is supposed to be able to withstand up to 6.5 feet of water for up to 30 minutes. This is also known as water damage guide. Again, similar to the above step, keep aside this container/packet for at least 48 hours. Apple recommends its own way of fixing your wet iPhone if you drop it into water or some other liquid. Hi! Plus, normal wear and tear can leave your phone more vulnerable than it once was. Splash, Water, and Dust Resistant Rated IP67 under IEC standard 60529A few days ago I took my iPhone to the Apple Store because the screen was failing , Apple replaced me the screen , I am unsure to know if my iPhone still still maintains water resistance ? Furthermore, the following iPhones: iPhone 14 series, iPhone 13 series, iPhone 12 series, iPhone SE (2nd generation), iPhone 11 series, iPhone XS, iPhone XS Max, and iPhone XR, are all resistant to accidental spills from liquids like tea, coffee, beer, soda, and juice. MMI-CPR, LLC and CPR Stores are not liable for warranties made by third parties on specific accessories or devices sold at CPR Stores. Read here to learn why its happening and how to troubleshoot to get more battery faster for your iPhone. Since it is one of the most popular iPhones to this day, users must be prepared for any issues or accidents that may come along the way while using the iPhone 11. Turn off your phone the moment you get it out of the water (or some other liquid). I know theyre doing their job, I didnt fuss. A Simple Guide, The Best Portable Speakers For Any Budget, Amazon Announces New Echo Show Speakers With Better Cameras. If the phone is submerged in water or another liquid, that will trigger it. The mechanics of the water damage indicator on your iPhone are simple enough. Use Code EEROINSTALL, How to Replace Your Passwords with Passkeys on an iPhone, The Best New iOS 16Features Coming to iPhones. The employees there can look it over and figure out what to do next. I think I would just look for an iPhone repair shop instead to be sure because I spilled hot coffee on it this morning. If it hasn't been triggered, it would not be red. The good folks at iFixit have written an in-depth guide if you choose to attempt a DIY repair. Although it is not as effective as silica, you can still use it if you cant manage to get your hands on silica gel. Unplug all cables or accessories. If you are a person having had a near-unavoidable encounter with water, one of the things to fix your water-damaged iPhone is to pick it up and shake it. Both uncooked rice and silica are desiccant, meaning they possess the ability to absorb moisture from their vicinity. But remember if all else fails, do consider purchasing a new one instead of trying multiple DIY techniques which might end up damaging it further in the end. Anything I can do? In that case, you can check the indicator to see if thats what is wrong with it. The iPhone 12. Apple will simply not attempt to fix an iPhone where the liquid detectors such as in the SIM tray have been triggered red. Dont worry, we have the solution for you to repair your speaker and iphone! People who have their screens replaced, the indicator normally goes away.. but I have never had a screen replaced on any device Feb 10, 2021 2:15 PM in response to Rob_Kt. It might be that some components have to be replaced, or maybe youll need to get an entirely new phone. If your iPhone 11 gets wet, wipe it down with a lint-free cloth. I suggest you search for your answer on google or youtube plenty of options with a more positive attitude, but it will depend on severity of damage. If you cant manage a bag or a pouch, you can use a plastic container, fill it with silica gel packets/sachets, and put your iPhone in it. Keep the phone horizontal with the screen facing down. Dry your iPhone 11 with a soft, absorbent cloth. 1.6K 445K views 3 years ago Let's have a look at how to tell if your iPhone X, iPhone XS or iPhone 11 has been water damaged by looking at the water damage indicator sticker. Answer: That depends on what has been damaged. Feb 10, 2021 6:46 PM in response to lobsterghost1. Just because your iPhone might be water resistant under certain conditions doesn't mean it won't affect your device continued exposure to water can still lead to damage over time, and other liquids like coffee or soda can also damage your phone. As we just mentioned in the previous section, if you own any of the iPhone models listed above and it came in contact with a liquid (other than water), you should first rinse the affected area and wipe it off with a clean, dry cloth. 1-800-MY-APPLE, or, Water and other liquid damage to iPhone or iPod isn't covered by warranty, Sales and iTunes can restore your data to a new phone using the backup. Otherwise, you should see white or silver, and your phone is likely not damaged. 1 year ago 511 3 All replies Helpful replies 2 replies Helpful Tesserax iPhone 12/12 Pro: Water Damage Indicator - How To See If Your iPhone Is Water Damaged ITJungles 394K subscribers Subscribe 243 69K views 2 years ago #Commissions Learn how you can check. Although, when stacked against each other, silica gel proves to be better at absorbing moisture than rice, which is why we recommend putting your wet phone into uncooked rice for a longer period than keeping it with silica gel to absorb all the moisture. Check the LCI colour, it will tell you whether your iPhone has water damage or not. Wait! Although you shouldnt charge your iPhone when its wet, you might need to in an emergency. You can view your wishlist by creating account or logging-in an existing account. Big mistake the just bought iphone 11 pro had issues and after 2 months of dealing with apple they sent a new iphone 11 pro. Most iPhone andiPod devices are equipped with Liquid Contact Indicators (LCIs) that you can see from the outside. However, the water-resistance of the iPhone 11 will decrease over time from normal wear and tear. 1-800-MY-APPLE, or, Water and other liquid damage to iPhone or iPod isn't covered by warranty, Sales and captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of That way, you know how much exposure to liquid can your particular iPhone model survive. In addition to buying a few specialist tools, you need to get some 90% isopropyl alcohol to soak your damaged parts. If the phone is submerged in water or another liquid, that will trigger it. For this method, take a container or bag and fill it with uncooked rice. All logos and trademarks shown are respective of their owners. I have fixed water damaged iPhone before years ago. I suspect the T-Mobile people don't know what they were looking for. If you elected to obtain an AppleCare+ plan when you purchased this phone, this may be treated as one of the two "accidental" incidents, and any repair or replacement, should come at a reduced cost. iPhone charging slowly driving you crazy? iPhone 13/13 Pro: Water Damage Indicator - How To See If Your iPhone Is Water Damaged ITJungles 390K subscribers Subscribe 153 31K views 1 year ago #Commissions Learn how you can.
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