BetterHelp markets itself as the largest online therapy network in the world. This is similar to office sessions with a qualified therapist. All Rights Reserved. Brightside and BetterHelp are both Silicon Valley startups, as their slick, well-designed, easy-to-use websites demonstrate. You can receive therapy from BetterHelp for as long as youd like. The network of therapists can help with a variety of needs: Therapy services operate on a subscription basis and may cost between $65 and $99 a week. My therapist works just as hard for me as my therapist that went on maternity leave did. You can learn more about how we ensure our content is accurate and current by reading our. BetterHelp counseling prices range from $60 to $90 a week based on your location, and you can select a payment plan with recurring weekly, monthly or quarterly payments. BetterHelp has a 4.6 out of 5 stars rating on Trustpilot from more than 4,100 customer reviews. 7 Cups is a mental health platform that provides users with emotional support from an online community and therapy sessions as needed. Yes! Brightside uses Zoom to host all therapy sessions, and sends a Zoom link to your portal. BetterHelp specifically is a low-cost option that many universities and organizations partner with to provide counseling to large communities. We also reviewed results from a survey of 105 users across 55 online therapy companies, including BetterHelp and Brightside. 2023 Dotdash Media, Inc. All rights reserved. The system does not share your personal phone number with the counselor everything is done through the BetterHelp app. BetterHelp costs $240 - $360 monthly (advertised as $60 - $90 weekly), making it an affordable out-of-pocket therapy option. Learn more about. Published March 13, 2019 Advertiser BetterHelp Advertiser Profiles Facebook, Twitter, YouTube, Pinterest Products BetterHelp BetterHelp Membership Songs - Add You have online access to experienced therapists. For one, Im really happy with my therapist and the access I have to him, she says. MediaRadar tracks new product launches across the 3 million+ brands in our database, and classifies each campaign to a specific product line using our proprietary classification methodology, giving you a deeper understanding of how a brand is allocating its advertising budgets. If youre someone who enjoys face-to-face conversation, you can also schedule a video session with your counselor. However, check with your health insurance provider to see whether BetterHelp services could be reimbursed under your policys mental health coverage. BetterHelp also offers a 25% discount off your first month of therapy on its COVID-19 support page. What type of therapy are you looking for? BetterHelps sign-up process is quicker all around. Lin T, et al. Both platforms provide you with your own portal and do the therapist matching for you, and both companies have apps available for iOS or Android. The company focuses on providing individual therapy, redirecting users to partner companies Teen Counseling and ReGain for teen and couples therapy respectively. Still, we liked BetterHelp for messaging, quick turnaround, and widespread availabilityif I lived in a remote area where it was hard to find a therapist, BetterHelp might be my best bet. Founded in 2013, BetterHelp is the largest online therapy platform in the world, offering virtual therapy with licensed and accredited therapists via chat, phone calls, and video calls. To help get you started, heres a list of affordable mental health care options. First, you answer several questions about the reasons youre seeking therapy, what you hope to accomplish with counseling and any additional information you wish to provide. BetterHelp counseling. Brightsides sign-up process is more in-depth than BetterHelpsit gives you a second, more detailed questionnaire that is just for matching purposes after youve already signed up, entered your portal, and chosen your plan. Talkspace is a text-based therapy platform. Be it via phone, text, or video call this global company's goal is to make mental health services more widely accessible. BetterHelp hosts sessions inside its portal (app or website), giving users more options as to the format of their session. Thank you, {{form.email}}, for signing up. Even once you subscribe to a plan, you can cancel your membership at any time if youre unsatisfied. Here's a review of BetterHelp, including its features, pros, and cons. Founded in 2013, BetterHelp is the largest online therapy platform in the world, offering virtual therapy with licensed and accredited therapists via chat, phone calls, and video calls. Or, therapists may list a less well-known modality, such as client-centered therapy or psychodynamic therapy as their primary clinical approach. Our website is not intended to be a substitute for professional medical advice, diagnosis, or treatment. In addition, you can choose to request financial aid from BetterHelp, according to anecdotal sources. She is a licensed social worker with clinical experience in community mental health. The BetterHelp platform was easy to navigate, and I enjoyed my therapy experience. Accessed 6/29/2021. I was hooked up with an amazing therapist, and she is so intelligent and kind-hearted. Learn more about what to ask and what to expect in therapy. Brightside also gives you the option of adding prescription medication to your plan for an extra $50 a month, while BetterHelp does not. Your insurance may not cover the costs of BetterHelp. BetterHelp has expanded its services in recent years and now partners with businesses and universities. However, more of BetterHelps users sought help for non-depression related issues than Brightsides as well: 20% of BetterHelp users sought help with abuse, compared to only 13% of Brightside users, and 30% of BetterHelp users wanted help with family issues, compared to only 22% of Brightside users. Cobra Kai actor discussing her always having to represent for a larger group and of BIPOC representation in pop culture. For $150 a month, you get unlimited access to a therapist. The platform does not accept insurance. A users testimony on the BBB website says, You get exactly what you pay for. After reaching out via online message and not getting a response for three days (it was a weekend), I called the company on Monday, and had to wait on hold, and then go through a 10-minute process over the phone that eventually sent a link to my portal that allowed me to browse options for a new therapist. You can choose your own therapist, but this option isnt obvious without extensive exploration of the BetterHelp website. Subscribers pay $60-90 per week after this trial period. During the sign-up process, I noted I was seeking help with some anxiety and family conflict issues. If you're not comfortable affirming my race and gender, you're not able to provide the support I need. While it's not the most convenient or flexible model, I cant argue with thismany top-of-the-line therapists who primarily treat patients in-person refuse to treat patients over the phone or via live chat, on the grounds that it does not allow them enough of a connection with the client to do their job properly. BetterHelp pairs users with licensed therapists for web-based therapy sessions. You only need to enter your first name or nickname at this stage. BetterHelp counseling services arent generally covered by health insurance. In both companies, the personal portal in the app mirrors the one found on the website almost exactly. The company describes BetterHelp as the "largest online counseling platform worldwide," geared toward helping people dealing with issues "such as stress, anxiety, relationships, parenting,. Its also been reviewed by our medical affairs mental health experts and has gone through our vetting process. Lastly, if youre experiencing life threatening thoughts or conditions, online therapy is not the best option for you. Former Healthline employee Jamey Powell tried out BetterHelp and was really pleased with her experience. The platform may be difficult to use if you dont have consistent access to the internet or phone services or a private space for therapy sessions. If you dont like who youre paired with, you can request to be matched with a new therapist. In the study, more than 300 BetterHelp users had significant reductions in symptoms of depression after 3 months. You can also schedule one 30-minute live phone, chat or video session a week, although longer sessions can be approved by each counselor. First, we provide paid placements to advertisers to present their offers. Amwell is a telehealth company that connects people with healthcare professionals through a virtual care platform. If youre looking for a mental health provider, what type of treatment are you looking for? Yes, BetterHelps privacy policy and security measures indicate that the company is HIPAA compliant. For medications, you'll be charged either your pharmacy copay or, if paying out of pocket, a flat rate of $15 per medication. The company says its service has helped more than 2.7 million people. Talkspace vs. BetterHelp: Which Online Therapy Is Best? Gratzer D, et al. Pew Research Center. We follow an advertising policy . BetterHelp has an average of 4.07 out of 5 stars on Better Business Bureau (BBB) from over 330 customer reviews. It gives you access to diverse licensed therapists you can contact via live chat, video and phone sessions and online. Switching therapists is much easier at BetterHelp. Only Brightside can prescribe medication. While a diagnosis is usually needed to gain access to prescriptions or when insurance is billed, therapy is still effective for learning coping strategies and mechanisms. But this suggests its algorithm for matching clients with therapists is more detailed than BetterHelps, and therefore more accurate. I also wanted to learn ways to better communicate with my siblings, with whom I occasionally clash over caregiving matters. Mary X. Dennis is a Singapore-born, New York-raised, bilingual and biracial science reporter. We can help! They have a number of concerning privacy and security practices that we and others have reported like sending data to Facebook and sharing data widely with third parties. Youll also have an opportunity to describe, in your own words, why youre seeking therapy. I got matched with a therapist within a couple of hours at BetterHelp, while with Brightside, it took over a day. While our team of, Best Hearing Aids for Severe Hearing Loss. BetterHelp is a popular mental health platform right now in 2022. The company states that its therapists can help with issues such as: The service provides counseling for adults but not minors, though BetterHelps sister site, Teen Counseling, is available for teens 13 to 17. Plus, in April 2022, Mozilla raised concerns about BetterHelps privacy and security practices, giving the company a *privacy not included warning label. BetterHelps site was also more intuitive, while with Brightside, I was occasionally left wondering where to find resources I needed. BetterHelp is a reputable online teletherapy platform thats been vetted against our business and medical standards. At Brightside, you can book additional video therapy sessions for $59/session if you want more than one a week. While this may influence where their products or services appear on our site, it in no way affects our ratings, which are based on thorough research, solid methodologies and expert advice. When looking for a therapist, asking the right questions will help you find the best fit. BetterHelp therapists will not diagnose conditions. Talkspace and BetterHelp both offer online access to trained therapists for a wide range of mental health services. In general, BetterHelp says its services can work well for people looking to improve their quality of life. Overall, users were very satisfied with both platforms, and the companies received similar ratings in most categories: 90% of Brightside users rated it good to excellent overall, while 86% of BetterHelp users did the same. It may not be as effective as a video session, but it is a realistic option. Brightside and BetterHelps sign-up processes are similar, although Brightsides is more thorough. Once youve paid for your first month, week or quarter, BetterHelp assigns you an online room where you can exchange private messages with your counselor. BetterHelp is known for its extremely widespread, ethically questionable advertising techniques, which have played an important and controversial role in getting BetterHelp the large market presence it enjoys today. When I forgot to cancel my subscription after four weeks and was billed for the next month, the agent answered promptly and immediately processed a refund for the full amount. Health Insurance Portability and Accountability Act of 1996 (HIPAA), Frequently asked questions about BetterHelp, kff.org/coronavirus-covid-19/report/kff-health-tracking-poll-july-2020/, Is BetterHelp Covered By Insurance? You can choose between video, phone, or live chat options for therapy sessions, all hosted right on the site or app. BetterHelp also offers financial aid for those who qualify for example, for anyone whos unemployed or going through financial difficulty. The platform offers therapy and counseling to individuals, couples, teens between ages 13 and 17, and veterans. We read customers comments and looked at how other trustworthy websites scored BetterHelp. Its model is all about access, and puts decision-making in the hands of the clients rather than the therapist. Therapy can be intimidating, especially for a lot of first-time clients. 'Show more' : 'Show less' }}. Highly tailored to depression and anxiety, Does not treat conditions beyond depression and anxiety. The company offers a secure, easy-to-use platform and qualified therapists. (2016). They spent, MediaRadar captures creative run on the top websites, magazines and national television stations for over. 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